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Category "Technical Wiki"

There are 54 results found

Technical Wiki Page 3

Install and Setup Video Popup for SIPDOOR

Install and Setup Video Popup for SIPDOOR Step 1) Download SIPDOOR Software URL: http://www.sipdex.com/sipdoor/download/VideoPopUp.zip   Step 2) The VideoPopUp.zip decompression, and then run setup.exe Step 3) Finish the installation step by step Step 4)  After the installation, press UDVGuard Icon […]

SIPDOOR Quick Installation Guide

  1.1 Physical install 1.2 Assembled modules 1.3 PoE or Power Supply For SIPDOOR is necessary used PoE power from switch or the AC voltage of 11-15V or DC voltage of 12-15V, not exceed 300mA. In practice the alternating feeder […]

SIPDEX M-200 電話錄音備份

SIPDEX M-200 電話錄音 Sipdex M200 IPPBX 電話系統具備電話錄音功能, 用戶可按照需要, 選擇特定的電話進行電話錄音: 而電話錄音可分作以下兩種: 1) 通話電話錄音 (撥出/撥入) 2) 一鍵式電話錄音   SIPDEX M-200錄音備份   關於M-200錄音備份,閣下能夠以FTP或USB方式將相關資料進行備份,以供日後查閱。關於實行錄音,必需要各自對指定分機號碼進行設定,然後再設定錄音備份時間。   設定錄音 登入系統管理介面後,前往Advanced > Call Recording。 按New Call Recording 為需要錄音的分機號碼進行設定。如我們想800和801在任何時間接聽或打出電話時也都錄音,便會以以下方式進行設定。請記緊每完成一個分機的錄音設定後,也需要按Save,以及在右上角的Activate Changes。 分機800錄音設定 分機801錄音設定 錄音備分設定 接下來是有關錄音備分方面的設定。首先需要準備一支FAT32格式的USB記憶棒。方法是將USB記憶棒接著到WINDOWS系統上,然後在檔案總管中,選擇USB記憶棒,並按滑鼠右掣。這時畫面會跳出選項欄,選擇Format (格式化),然後在系統選擇FAT32並按開始。 完成格式化後,把USB記憶棒接進SIPDEX M-200機背的USB連接埠。 回到SIPDEX M-200管理介面,按Home。若果在Storage的Ext Disk中顯示USB的容量,便表示已成功接駁。若果顯示N/A,便代表接駁失敗。此時請檢查USB記憶棒的格式是否FAT32,或請重啟SIPDEX M-200。 注:雖然本例子使用16GB的USB記憶棒,但由於FAT32的容量計算方式,所以系統顯示出來的數值是14.7GB,此仍正常。 […]

Auto Provisioning Fanvil F52, C58P, C62P IP Phones for 3CX IPPBX

Auto Provisioning Fanvil F52, C58P, C62P IP Phones for 3CX Phone System Refer to: http://www.3cx.com/sip-phones/fanvil-c58-c62/ This guide shows you how to automatically provision the Fanvil F52, C58P, C62P IP phones for use with 3CX Phone System. 3CX Phone System 12 & […]

如何接駁 HKBN SIP Trunk – Sipdex M200 IPPBX

M200 IPPBX – Simple and Flexible Design. Amazing Telephone Features for business. Sipdex M200 IPPBX is an affordable, scalable, interoperable, secure and reliable solution which not only provides traditional PBX functions such as automated attendant and voicemail, but also many advanced features including […]

Music for your IPPBX – Music on hold?

Looking for some amazing music for your IPPBX – Music on hold? http://dig.ccmixter.org/free Open source music under Creative Commons License. Free to Listen, Download, and Share!  www.ccmixter.org @ccMixterMusic的推文     Matrix Technology (HK) Ltd 成立於2009年, 是一家為香港企業 提供 IP電話通訊方案,  IP VPN […]

Fanvil I20T SIP Access Control System (SIP Doorphone + RFID Card Reader)

Fanvil i20T SIP Access Control System (SIP Doorphone + RFID Card Reader) it is coming soon! A digital network access System, its core part adopt the mature VOIP solution of Fanvil (broadcom chips) , Stable and reliable performance;Hands-free adopting digital […]

Fanvil IP Phone – Resolve POST Mode

Fanvil IP Phone – Resolve POST Mode   Issue: When plug power, console screen show POST Mode or press # while booting your phone.   Solution: 1)    Prepare ftp server, such as Filezilia Server. 2)    Create ftp user account, user […]

Fanvil C66P / C62P / C58P / F52 / C01 IP phone 聆聲製作

Fanvil C66P / C62P / C58P / F52 / C01 IP phone 聆聲製作 (Ringtone)   聆聲必需要符合以下條件: 格式(Format):WAV檔 取樣(Resample):22050或44100 長度:不多於20秒 檔案名稱(※1):1.wav即 – 自定聆聲1;2.wav即 – 自定聆聲2;3.wav即 – 自定聆聲3。 ※1  必需使用上述指定名稱   可以利用Goldware等音樂編輯軟件進行剪輯或改變格式。 進入C62 Web介面 > Maintenance > Update > Web Update,按Browse 選擇聆聲,再按Update。 […]

Fanvil C58P & C62P IP Phone Logo 製作

Fanvil C58P & C62P IP Phone Logo 製作   C62P的Logo圖片大小必需是128 pixel x 68pixel 而C58P的Logo圖片大小必需是128 pixel x 50 pixel   Logo必需要黑白。可以利用相片/繪圖等軟件,將相片轉為Black & White,再儲存為bmp格式。 (圖中軟件為Paint.net) Logo     進入電話的Web介面,然後選Maintenance > Update > 再按Update Logo File的Browse並選擇Logo,最後再按Update。 加入Logo後,電話只要處於Desktop畫面(即顯示History Dir DND Menu)下,等一會便會出現Logo。 (完)   Logo (圖C62P) Logo (圖C58P)     […]

常用的 VOIP CODEC

常用的 VOIP CODEC   Codec Bandwidth/kbps Comments G.711 64 Delivers precise speech transmission. Very low processor requirements. Needs at least 128 kbps for two-way. G.722 48/56/64 Adapts to varying compressions and bandwidth is conserved with network congestion. G.723.1 5.3/6.3 High […]

60秒 Fanvil IP Phone 極速連接 Elastix

60秒 Fanvil IP Phone 極速連接 Elastix Step 1: 先進入Elastix 新加一個Generic SIP Device Step 2: 只要填上分機的资料 Step 3: 之後記得按“Apply Configuration Changes Here” Step 4: 進入Fanvil IP-Phone 的WEB 介面, 填上剛才的資料 Server Address: Elastix Server‟s IP Address (192.168.1.75 in this case) Authentication User: (301 in this […]

VoIP 小知識

What is IVR? Interactive Voice Response 電腦語音應答  本模組是一個功能先進且具備高度整合能力的交換機功能發展系統,不僅可減輕客服人員的工作負擔,維持恆定的服務品質,亦能結合既有交換機系統,將電話功能與電腦資料庫結合,為您提供更有效率的營運模式,其主要特色為: 提供圖形模組化程式產生器,可輕鬆設計出理想的語音互動流程 可設定多層次樹狀語音導引流程 支援語音多線並行作業 可設定每一條外線均可執行獨立之程式(無須限定所有外線均執行同一程式) 可以實際需求留下客戶電話及傳真號碼 可搭配外部資料庫進行互動式交談,以執行相關資料的查詢與更新 可設定ID與密碼管制使用者,並區分使用者等級,保障系統安全 可直接利用內/外線錄製語音 可不待語音撥放完畢,直接按鍵加快流程執行速度 可提供上萬中文字庫與英文單字、數字的見文即唸(Text-to-Speech)功能 可依實際需求彈性擴充線數,亦可將系統強化功能,成為交換機或是客服系統 可即時監看每條線路,並可提供統計報表供日後查詢 可搭配本公司研發的傳真回覆軟體(TeleFOD)將一般常用之Word、Excel等電子文件檔轉存成傳真文件格式,以供客戶來電索取 可透過數據機及遠端遙控軟體,讓管理者於遠端進行維護管理作業   What is ACD? Automatic Call Distributor 自動話務分派 藉由將來話配接給具備Skill Set的待接客服人員來服務客戶和賦予客服人員處理各種不同型態來話的能力來提供有效率的話務處理和更佳的話務中心資源利用。   自動話務分配群組(ACD Group/Pilot)每一 ACD 群組可以有Skill Set 並且可以針對該ACD群組指定所需的Skill Set 。同時也可以針對該ACD群組的Skill Set […]

EHCP Server Setup Guides – Elastix | Fanvil IP Phone

Below are some Elastix Server Setup Guides detailing basic interoperability configurations for different Elastix Certified Fanvil devices. Click on the corresponding PDF icon to access each guide. Ref: http://elastix.org/index.php/en/product-information/certified-hardware/844.html   Matrix Technology (HK) Ltd 成立於2009年, 是一家為香港企業 提供 IP電話通訊方案,  IP VPN 網絡方案, […]

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Matrix Technology (HK) ltd

Founded in 2009, Matrix Technology (HK) Ltd is an IP Telephone system solution provider, specializing in VoIP, Open source IP PBX platform ( Asterisk, Elastix & Freepbx ) , 3CX IP PBX, AV & Video conferencing solution , Security Solution and IT Networking Solution.

■ Official 3CX Platinum Partner
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■ Distributor of Fanvil – Fanvil IP Phone, Fanvil IP Video Phone, Fanvil ATA
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Hong Kong Office | 香港 辦公室:
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