Sipdex |

SIPDEX IP Telephone system Series

M100 IPPBX support 300 Extensions

Full Telephone System Features for Enterprise

Sipdex M100 IPPBX Support 300 Extensions with 150 Concurrent Call.

Sipdex M100 is scalable, interoperable, secure and reliable solution which not only provides traditional PBX functions such as automated attendant and voicemail, but also many advanced features including remote extensions, remote office connection, conference bridge, call recording, call detail records (CDR), automatic call distribution (ACD), unified messaging (voicemail to email), and many more features.


Full Compatible with SIP TRUNK Provider

 IP Phone Devices

SIPDEX M100 IPPBX uses open standards. Use an IP deskphone, smartphone, video phone, softphone, Doorphone, home phone, and more to stay connected to the people that drive your business.



Softphone and SIP Client App

It is able to dial out from your mobile, this allows users to communicate with their clients anywhere and anytime.

It supports a SIP client application that allows the iPhone and Android Phone to be used as a IP-PBX extension.That includes remote workers being able to contact other offices or employees.



Sipdex M100 IPPBX Feature:



Customer Service Hotline Features

Interactive Voice Response (IVR)

IVR allows you to control the first impression of your company. You determine what greeting people hear, what options they have, and where their call gets routed. They can be as simple as “Press 1 for Sales, and Press 2 for Support”, or advanced as interacting with your database to retrieve and playback account balances or take payment over the phone.

Music On Hold

You have complete control over the message that your company puts out to the world. You can upload your own MP3 or .ogg files to play the music and advertising messaging that best suits your company. If you have external music on hold player, you can connect it to IPPBX as well.

Call Queues

Now you can offer flawless customer service with the powerful Call Queues built-in to the IPPBX. Several employees, or all of them, can answer incoming phone calls to your main line, the sales number, or anything else you need. You can upload music or record announcements, and you can let your callers know when they can expect to talk to someone.

Call Detail Report (CDR)

There is no more important facet to business today then measuring performance. A log of all calls made including: source number; destination number; call duration, date and time. Full graphic reporting included as standard.


The IPPBX offers a highly flexible, highly capable voice mail system. Among the features that it offers are:

• Three different types of greetings (Busy Greeting / Unavailable Greeting / Temporary Greeting).

• Notification of new messages through email. The notification message may also include an audio file containing the complete message.

• Mailboxes may be password protected.

• Support Day / Night Mode Operation

Conferencing Room

Bring your customers and employees together by sending an option from your auto attendant or pointing one of your inbound phone numbers to a conference bridge. You can have an unlimited number of callers dialed into the conference bridge from within your phone system. Your only limitation to external callers is based on the amount of phone lines you have set up and available in the phone system. Internal users or remote extensions can access the conference bridge without tying up any of your available phone lines.

Fax to Email

Fax-to-Email engine converts inbound faxes to PDF documents and sends them to a pre-determined email address, whether the source be the company’s main fax number destined for the receptionist, or configured based on DID for employees who require their own individual fax number. Fax software for sending faxes from your computer is also available.


High availability

  1. 7×24 Heart Beat Sensor
  2. Emergency Backup System(15sec)
  3. Emergency Email Notification
  4. Mirroring Backup


VoIP Firewall Insides

Firewalls are very important for servers with internet facing interfaces, and configuring the firewall properly is even more important. IPtable Firewall, Fail to ban, Instruction detection can prevent the attack from the internet.


IPPBX Solution Provides

Regardless of which Base Solution you choose, because they are all based on IPPBX you can be assured that they all enable you to:

  • Buy what you need and grow – Flexible and modular system
  • Empower all user – Enterprise class feature and applications
  • Guarantee long term investment – Robustness, reliability and high performance
  • Benefit from industry innovation – Open standards base solution with IP at the core

IPPBX Cross Border Connection (SIP Trunk IPPBX Deployment)

We can make use of the SIP trunk connection to connect mulitpule IPPBX together as an “ONE” communication system. IT IS YOUR OWN “ONE” communication system and which can integrate difference country PSTN Network by your own Dial Plan Setting.


Key Benefits

•Create a virtual enterprise, break the boundary between the Head office to regional office.
•Both office can share the PSTN trunk  with others to reduce the IDD cost

Key Benefits

•Create a virtual enterprise, break the boundary between the Head office to regional office.
•Integrated Voicemail and Voice logging system for ease to manage

Flexible and mobility for staff or branch office relocation

IPPBX & PBX Interconnection

You may consider to upgrade your existed telephone system by step by step without change your Phone set to IP Phone Extension, Just tie with your keyline system as a VOIP Gateway by using FXS or FXO port. It is cost effective and investment protection , because you may migrate to Full IP Phone system just change to IP Phone as easy as you can.

Key Benefits

•Enhance the current PBX to IP connectivity
•Break the limitation of extension / Ports capacity
• With a less changeover  affair and affect
•Investment protection for upgrade and replace the old system

How then?

For Example 1,  The current system is the Panasonic TES824 system , we can use IPPBX FXS port to Connect CO Spare port of the TES824. So When the user only need to press the line button to accesss the IPPBX on the Panasonic system.

For Example 2, The current system is the Panasonic TES824 system, we can use IPPBX FXO port to Connect Extension Spare port of the TES824. So When the user only need to press the Extension No to accesss the IPPBX on the Panasonic system.

VoIP DID provider application

Stay Close to your Customers, business partners, family and friends having a local phone number in their location. Forward and receive the calls wherever you want, in your office, home, or mobile, anywhere in the world. Use with a softphone, voip telephone, pbx, or your own VoIP carrier.

Bye, Toll Free: 

You may apply any country DID Telephone Number and import to your IPPBX System through the Internet. It can replace the (800) Toll Fee Hotline No by a cheapest way.

Benefit you get:

1,  Enjoy the lowest rate of Oversea DID inbound Call

2,  Get an Oversea direct hotline number (Similar to skype)

3,  Staff can own One USA No and One Hong Kong No

4,  Staff can identify where the caller calling from and shown on the screen.

Benefit you get:

1, You can use DID Number to call out with showing local Telephone number.

2, You can cut down the IDD cost for call out some oversea country.



Matrix Technology (HK) Ltd 成立於2009年,香港為總部,主要為粵港澳大灣區提供 IP電話通訊方案,IPVPN 網絡方案,保安系統方案 (香港保安公司牌照 – 第三類別 :1702) 及 視像會議方案 的 通訊科技方案公司。

多年來, 我們將IP電話的應用方案引進到一些中港企業,當中包括:旅行社,商務中心,地產公司,零售商,中港跨境Call Center,學校及一些公共機構當中。我們憑著專業的技術 與 誠懇的服務態度 贏得各界的肯定與信賴。為了提升客戶服務質素,我們在深圳成立了 客戶服務及技術支援中心。除此之外,我們亦與世界各地的VOIP系統顧問公司成為合作夥伴。從而為客戶提供國際性的IP電話系統規劃。為客戶節省了不少時間和成本,並且大大提升了企業營運效率。

Matrix 將在IT,IP通訊 及 保安產品的領域上,承諾持續創新,並且繼續為不同的行業開發合適的VOIP應用方案,為企業創造貼身,可靠 及 高效率 的營商通訊平台為目標。

IPPBX Solution, Telephone system Solution provider in Hong Kong

Our Strategic Partner:

Security Company License (TYPE III) | 保安公司牌照 (第三類) : 1702

sgsia 保安局保安及護衞業管理委員會香港持牌保安公司

Enquiry Now

Matrix is IP Phone Solution, IP VPN Solution, Video Conference solution & Security Solution Consultancy Company. We based in Hong Kong and Shenzhen,China.

Matrix是一家為香港企業提供 IP電話通訊方案, IP VPN網絡方案, 視像會議方案 及 保安系統 的方案顧問公司