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25
Oct

SIPDEX M-200 電話錄音備份

SIPDEX M-200 電話錄音備份
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SIPDEX M-200 電話錄音

Sipdex M200 IPPBX 電話系統具備電話錄音功能, 用戶可按照需要, 選擇特定的電話進行電話錄音:

而電話錄音可分作以下兩種:

1) 通話電話錄音 (撥出/撥入)

2) 一鍵式電話錄音

 

SIPDEX M-200錄音備份

 

關於M-200錄音備份,閣下能夠以FTP或USB方式將相關資料進行備份,以供日後查閱。關於實行錄音,必需要各自對指定分機號碼進行設定,然後再設定錄音備份時間。

 

設定錄音

登入系統管理介面後,前往Advanced > Call Recording。

image001

按New Call Recording

image002

為需要錄音的分機號碼進行設定。如我們想800和801在任何時間接聽或打出電話時也都錄音,便會以以下方式進行設定。請記緊每完成一個分機的錄音設定後,也需要按Save,以及在右上角的Activate Changes。

Sipdex M200 IPPBX Call Recording

分機800錄音設定

Sipdex M200 IPPBX Call Recording Screen

分機801錄音設定

image005

錄音備分設定

接下來是有關錄音備分方面的設定。首先需要準備一支FAT32格式的USB記憶棒。方法是將USB記憶棒接著到WINDOWS系統上,然後在檔案總管中,選擇USB記憶棒,並按滑鼠右掣。這時畫面會跳出選項欄,選擇Format (格式化),然後在系統選擇FAT32並按開始。

image006

image007

完成格式化後,把USB記憶棒接進SIPDEX M-200機背的USB連接埠。

回到SIPDEX M-200管理介面,按Home。若果在Storage的Ext Disk中顯示USB的容量,便表示已成功接駁。若果顯示N/A,便代表接駁失敗。此時請檢查USB記憶棒的格式是否FAT32,或請重啟SIPDEX M-200。

image008

注:雖然本例子使用16GB的USB記憶棒,但由於FAT32的容量計算方式,所以系統顯示出來的數值是14.7GB,此仍正常。

 

接著前去System > Data Storage。

image009

我們在Data storage版面中進行了以下設定:

Sipdex M200 IPPBX Call Recording Screen

Enable 啟動設定
Mode 使用USB媒體
Automatically upload frequency(day) 每1天自動上傳資料
Time of automatically upload 下午5時30分上傳資料
Forcibly upload when flash storage is over 當USB餘下空間在10%或以上時

 

完成設定後按Save以及以及在右上角的Activate Changes。

image003

接著系統只要偵查到USB的餘下空間在10%或以上時,便會定時每天的下午5時30分上傳資料到USB記憶棒中,同時原先儲存在系統中的錄音將會自動清除。

 

 

檢閱USB記憶棒中的錄音記錄

若果希望查閱USB記憶棒中的記錄,請將它接駁到WINDOWS系統上。接著從檔案總管中展開資料夾。

image012

上圖中的資料夾是系統將錄音資料上傳到USB的時間,當中:

image014

在本例子中,USB記憶棒儲存了三天記錄,各自的備份時間分別是2014年6月19日17時30分、2014年6月20日17時30分,以及2014年6月21日17時30分。

 

接著我們展開資料夾,在其中可以找到cdr-custom、monitor和voicemail。當中monitor內裡儲存了通話錄音。再將monitor資料夾展開後,可以找到資料夾recording,再將recording資料夾展開,可以找到兩個資料夾800和801。我們需要的錄音便在這裡。

image015

在資料夾800中,可以找到一個gsm檔案,檔案名稱是20140619-172756-801-800-1403170075.1.gsm

image016

檔案名稱記錄了錄音日時、錄音時間,以及哪個兩個號碼進行通話:

image018

我們拿另一個在2014年6月21日,801號分機錄音的檔案進行比較:

image020

如何播放GSM檔案

通話錄音記錄是以GSM格式儲存。市面上存在大量可以播放這類聲音格式的軟件,其中免費軟件VLC media player是其中之一。可以到它們的官方網頁 (http://www.videolan.org/vlc/)下載並安裝。

image021

按裝VLC media player後啟動軟件,並把需要聆聽的通話錄音拖到軟件上進行播放。

image023

image024

 

-完-

 

 


Matrix Technology (HK) Ltd 成立於2009年, 是一家為香港企業 提供 IP電話通訊方案,  IP VPN 網絡方案, 視像會議方案 及 保安系統,的通訊科技方案公司.

為了提升客戶服務質素, 我們在深圳成立了 客戶服務及技術支援中心。除此之外,我們亦與世界各地的VOIP系統顧問公司成為合作夥伴,從而為客戶提供國際性的IP電話系統規劃, 為客戶節省了不少時間和成本,並且大大提升了企業營運效率。多年來, 我們將IP電話的應用方案, 帶進到一些中港企業, 旅行社, 商務中心, 地產公司, 零售商, 中港跨境Call Center, 學校及一些公共機構當中. 我們憑著專業的技術 與 誠懇的服務態度 贏得各界的肯定與信賴.

Matrix 將在IT 及 IP通訊產品的領域上, 持續創新, 並且繼續為不同的行業開發合適的VOIP及網絡應用方案 ,為企業創造貼身,可靠及高效率的營商通訊平台為目標

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Matrix is IP Phone Solution, IP VPN Solution, Video Conference solution & Security Solution Consultancy Company. We based in Hong Kong and Shenzhen,China.

Matrix是一家為香港企業提供 IP電話通訊方案, IP VPN網絡方案, 視像會議方案 及 保安系統 的方案顧問公司

 

SIPDEX M-200 電話錄音備份 was last modified: December 6th, 2020 by 28voip

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