Call Center IPPBX Design & Deployment

This call centre Module is designed to make inbound and outbound calling campaigns, allowing the interaction between agents and subscribers.

The module includes a predictive dialer that handles the automatic call of “objective” numbers. It also includes two major components: a web-based agent console and a call management interface.

The Call centre add-on is designed around Asterisk’s queue functionality. This design assumes that each queue has at least one agent.


Fanvil Call Center Phone C01P

  • Automatic call to a list of numbers
  • Web-based agent console
  • Execution of several simultaneous campaigns
  • Agent monitoring (on calls)
  • Predictive dialer
  • Attention Script storage
  • Form builderHeadset RJ9
  • Call Schedule
  • Ability to put a call on hold
  • Call activity reports
  • Break configuration
  • Call retry on campaigns
  • Do not call list
  • External services configuration


  • Reports Breakslide-68-638 1.jpg
  • Calls Detail
  • Calls per hour
  • Calls per Agent
  • Hold Time
  • Login Logout
  • Ongoing Calls Success
  • Graphic Calls per hour
  • Agent Information
  • Agents Monitoring
  • Trunks used per hour
  • Agents connection time
  • Incoming calls monitoring

Enquiry Now

Matrix is VOIP , Asterisk & Elastix Professional Consultancy Company. We based in Hong Kong and Shenzhen,China.

We are able to make all your branches to be connected, it is your own One Communication Platform that is you desire