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Technical Wiki

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Support Technical Wiki

How to import background image for Fanvil X series phones

Fanvil new X series colour phone supports customized wallpaper imported; you can upload it to phones via a web page or Auto Provisioning. Model/ Pixel size(WxH) Bit depth Format (suffix) Image size name X3S/X4 320X240 16bit  RGB565 bmp About 150K […]

How to configure Fanvil X series for 3CX (v15.5 only)

  Refer to 3CX Official Website https://www.3cx.com/sip-phones/fanvil-x3-x5/   How to configure Fanvil X series for 3CX This guide applies to v15.5 only. Supported Models: Fanvil X series Fanvil X2 Fanvil X3(P) Fanvil X3S (G) Fanvil X4(G) Fanvil X5(G) Fanvil X5S Fanvil X6 (Hardware […]

Firmware Upgrade of Fanvil phones

Firmware Upgrade of Fanvil phones Supported Models: Fanvil X and C series The following document will outline how to upgrade the firmware of a Fanvil X and C series IP phone using the device’s own web interface. This step is […]

How to customize Fanvil Hotel phone’s UI

How to Change the Background Picture 1: Get the IP Address: You have two ways to get the IP address: One is long press “#” for 5 sec, and second is press “#*111” . 2: Logo into the web setting […]

How to configure Fanvil X series for 3CX (v15 only)

  This guide applies to v15 only.   Supported Models: Fanvil X series Fanvil X3(P) – min. firmware version 1.4.0.1976 Fanvil X3S – min. firmware version 2.0.3.2992 Fanvil X4 – min. firmware version 2.0.3.2992 Fanvil X5(G) – min. firmware version […]

How to Fanvil C600 Firmware Upgrade

Fanvil C600 Firmware Upgrade 1. Download the firmware here to your computer. http://fanvil.com/Support/download/id/76.html 2. Unplug the power on your phone. 3. Place the file onto a USB flash/thumb drive. Then plug the drive into the phone on top. NOTE: Make sure […]

When can I use which provisioning method on 3CX?

When can I use which provisioning method on 3CX?   The guide below outlines the provisioning methods which shall be used for Supported IP Phones only. For legacy phones follow the instructions defined with the provisioning guide itself. Supported IP phones […]

How to factory reset a Fanvil X and H series

Applicable to Fanvil X3(P), X3S, X4, X5(G) and H3 Follow the steps below to factory reset your Fanvil X device in order to bring back the factory default settings. This must be done before provisioning your Fanvil phone in case […]

Firmware Upgrade of Fanvil phones

Supported Models: Fanvil X and C series This guide is applicable to the following devices: Fanvil X series models Fanvil X3(P/S) Fanvil X4 Fanvil X5(G) Fanvil C series models Fanvil C400 Fanvil C600 The following document will outline how to […]

How to connect Elastix and Sipdex FXO Gateway by SIP Trunk

Setup SIP Trunk   FXO Gateway Side 1) By default FXO Gateway uses DHCP. Login name is admin, password is voip. 2)Click Basic > SIP. In “3” input SIP port. In “4” Registrar server input Elastix IP. In “5” Authentication […]

Fanvil C400 C600 IP phone New Function – Dial Plan

Fanvil C400 C600 IP phone New Function – Dial Plan Enhance the configuration for both of Digit Map and Dial Peer Not Just Regular Dialing Status, Dial Plan also consider the ways of Call Transfer, Pre-dial, and Forward Dialing By […]

Fanvil C400 C600 IP Phone New Function – DSS Key

Fanvil C400 C600 IP phone DSS Key (Detail Station Status Key) Enable Operator Mode: the Standby Screen is the DSS Key interface. Providing the convenient operation way for the Receptionist. Easy Configuration of Contact List & Call Log to DSS […]

Auto Provisioning Fanvil X3, X5 and X5G IP Phones for 3CX Phone System

Auto Provisioning Fanvil X3, X5 and X5G IP Phones for 3CX Phone System This guide shows you how to automatically provision the Fanvil X3/X3P and X5/X5G IP phones for use with 3CX Phone System. This guide has been tested with the latest […]

Sipdex T1 GWT1 Gateway Connect to Elastix Setup Guide

Topology of T1 GWT1 Gateway connect Elastix 1) Prepare T1 Gateway trunk environment on Elastix Login Elastix server from webpage, about server IP address, please contacts your system technician. In this tutorial Elastix server IP is 192.168.188.96. Type Username and […]

Create SIP Trunk to tie SIPDEX M-200 and Elastix

Create SIP Trunk to tie SIPDEX M-200 and Elastix 假設持有的電話號碼是 34005600 – 345005699,當中以345005699做 SIPDEX M-200與 Elastix之間的Trunk 登記號碼 1) Login Elastix     2) Click PBX   3) Click Extensions   4) In Device , Choose Generic SIP Device and then click Submit. […]

Sipdex T1 SIP Gateway Interoperability Guide GWT1 & 3CX Phone System

    Sipdex T1 SIP Gateway Interoperability Guide GWT1 & 3CX Phone System     Matrix Technology (HK) Ltd 成立於2009年, 是一家為香港企業 提供 IP電話通訊方案,  IP VPN 網絡方案, 視像會議方案 及 保安系統,的通訊科技方案公司. 為了提升客戶服務質素, 我們在深圳成立了 客戶服務及技術支援中心。除此之外,我們亦與世界各地的VOIP系統顧問公司成為合作夥伴,從而為客戶提供國際性的IP電話系統規劃, 為客戶節省了不少時間和成本,並且大大提升了企業營運效率。多年來, 我們將IP電話的應用方案, 帶進到一些中港企業, 旅行社, 商務中心, 地產公司, 零售商, 中港跨境Call […]

How to unlock the Keyboard – Fanvil IP Phone

How to unlock the Keyboard – Fanvil IP Phone (C58P/C62P/C66/F52/C01P)   Why my keyboard is locked? Press “#” for about 3 second. Your keyboard is locked!   How to unlock? Press “123” then press “OK”     Matrix Technology (HK) Ltd […]

如何接駁九倉電訊 Wharf T&T SIP Trunk – Sipdex M200 IPPBX

如何接駁九倉電訊 Wharf T&T SIP Trunk – Sipdex M200 IPPBX 傳統PBX 系統與舊式電話通訊應用,在現今的業務環境下已難以滿足企業日常營運需求,取而代之的,將是較合符成本效益和支援靈活需求的 IP 通訊技術。 然而並非所有中小企皆能負擔大型統一通訊系統,有見及此,九倉電訊推出針對小型企業市場的全新IP通訊解決方案,協助本地中小企以較低擁有成本提升商業通訊效能。http://www.hk-matrix.com/index.php/wharf-tt-sip-trunk-service/   Connection Example IP Address provided by WHARF T&T for M200 IPPBX IP Address:                         10.225.171.9       (Example) SIP Trunk Gateway:        10.225.171.14   (Example) Subnet Mask:                    255.255.255.248 (Example) Wharf […]

Sipdex M200 IPPBX Installation Guide

Sipdex M200 IPPBX Installation Guide   CHAPTER 1: HARDWARE SETUP M-200 IPPBX Overview Unpack Your IPPBX Accessories CHAPTER 2: CONNECT TO THE NETWORK & ACCESS IPPBX Use an Internet Browser to Access the IPPBX Change Password Network Settings SMTP Settings […]

Fanvil X3 Screen Menu Tree

 Fanvil X3 Screen Menu Tree       Matrix Technology (HK) Ltd 成立於2009年, 是一家為香港企業 提供 IP電話通訊方案,  IP VPN 網絡方案, 視像會議方案 及 保安系統,的通訊科技方案公司. 為了提升客戶服務質素, 我們在深圳成立了 客戶服務及技術支援中心。除此之外,我們亦與世界各地的VOIP系統顧問公司成為合作夥伴,從而為客戶提供國際性的IP電話系統規劃, 為客戶節省了不少時間和成本,並且大大提升了企業營運效率。多年來, 我們將IP電話的應用方案, 帶進到一些中港企業, 旅行社, 商務中心, 地產公司, 零售商, 中港跨境Call Center, 學校及一些公共機構當中. 我們憑著專業的技術 與 誠懇的服務態度 贏得各界的肯定與信賴. Matrix […]

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Recent Posts Widget

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  • VLAN Introduction and Fanvil Phone ConfigurationBy 28voip on May 31, 2018
  • How to import background image for Fanvil X series phonesBy 28voip on April 17, 2018
  • How to configure Fanvil X series for 3CX (v15.5 only)By 28voip on February 22, 2018
  • Firmware Upgrade of Fanvil phonesBy 28voip on January 22, 2018
  • How to customize Fanvil Hotel phone’s UIBy 28voip on November 22, 2017
  • How to configure Fanvil X series for 3CX (v15 only)By 28voip on May 12, 2017
  • How to Fanvil C600 Firmware UpgradeBy 28voip on March 22, 2017
  • When can I use which provisioning method on 3CX?By 28voip on March 12, 2017
  • How to factory reset a Fanvil X and H seriesBy 28voip on December 29, 2016
  • Firmware Upgrade of Fanvil phonesBy 28voip on November 12, 2016
  • How to connect Elastix and Sipdex FXO Gateway by SIP TrunkBy 28voip on May 9, 2015
  • Fanvil C400 C600 IP phone New Function – Dial PlanBy 28voip on May 9, 2015
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Matrix Technology (HK) ltd

Founded in 2009, Matrix Technology (HK) Ltd is an IP Telephone system solution provider, specializing in VoIP, Open source IP PBX platform ( Asterisk, Elastix & Freepbx ) , 3CX IP PBX, AV & Video conferencing solution , Security Solution and IT Networking Solution.

■ Official 3CX Platinum Partner
■ Official Reseller of APC, Cisco, Dahua, Fortinet, Juniper, Hikvision, Logitech, Maxhub, Microsoft, NEC, Netgear, Panasonic, Polycom, Plantronics, Ruckus, Soyal, UBNT, Vertiv, Yealink, ZKTec & Zycoo
■ Distributor of Fanvil – Fanvil IP Phone, Fanvil IP Video Phone, Fanvil ATA
■ Distributor of Sipdex – Sipdex IPPBX, Sipdex SIPDOOR, Sipdex SIP Gateway, Sipdex Headset
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Hong Kong Office | 香港 辦公室:
Flat J, 20/F, Gold King Industrial Building,
35-41 Tai Lin Pai Road, Kwai Chung,
NT, Hong Kong.
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General Line | 一般查詢: +852 39001900
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Copyright 2017 - Matrix Technology (HK) Ltd - 勵訊科技 (香港) 有限公司 | General Line 一般查詢: +852 39001900 | Fax 傳真 : 852-3900 1999